30-Day Return Policy

We want you to shop with complete confidence. That's why we offer a 30-day return policy from the date you receive your order.

To be eligible for a return, the item must be in the same condition in which you received it: unused, with its original tags, in its original packaging, and accompanied by proof of purchase or your order number.

How to Request a Return

To request a return, please contact us at:

Email: mak3in@gmail.com

Once we have reviewed your request, we will provide you with the necessary instructions for completing the return.

Return Address:
[calle constelación cruz del sur 72] utrera, Sevilla

Returns sent without prior authorization will not be accepted.

Return Shipping Costs

Unless the product is defective, incorrect, or there has been an error on our part, return shipping costs are the responsibility of the customer.

If the return is due to a defective product, damage during transportation, or an incorrect item being sent, we will cover the return shipping costs where applicable.

Damaged, Defective, or Incorrect Items

We recommend checking your order as soon as you receive it.

If the product arrives damaged, has a manufacturing defect, or you received an item different from the one you ordered, please contact us as soon as possible so that we can provide an appropriate solution in accordance with applicable law.

Non-Returnable Items

For legal, hygiene, or product-specific reasons, certain items may not be eligible for return where permitted by applicable law. These may include:

• Personalized or made-to-order products.
• Perishable products.
• Personal care or hygiene products that have been opened or unsealed.
• Hazardous materials, flammable substances, or similar products.
• Gift cards.

If you are unsure whether an item is eligible for return, please contact us before making your purchase.

Exchanges

We currently do not offer direct product exchanges.

If you would like a different item, you may request a return of the original product (provided it meets the requirements of this policy) and place a new order.

Refunds

Once we receive the returned product and verify that it meets the return requirements, we will notify you of the outcome.

If the return is approved, the refund will be issued using the same payment method used for the original purchase, unless applicable law allows another refund method or both parties agree to an alternative.

The refund will be processed within a maximum of 10 business days from the date the return is approved. However, the time it takes for the refund to appear in your account will depend on your bank or payment provider.

If more than 15 business days have passed since your return was approved and you have still not received your refund, please contact us at:

mak3in@gmail.com

Legal Rights

This policy constitutes our commercial return policy and does not limit or replace any rights that consumers may have under applicable laws in their country or region. Where mandatory law grants consumers additional or more favorable rights, those rights will prevail over this policy.

Brand: LordBulldog